What’s Robotic Process Automation? And who is Amelia?

IPsoft AmeliaIPsoft recently announced the launch of Amelia, their intelligent personal assistant. IPsoft also offers robotic process automation (RPA) technology that could drastically expand the capabilities of the average virtual customer care agent.

To find out more about Amelia and RPA, read my guest blog post “Meet IPsoft’s New Intelligent Assistant Robot: Amelia” on the OpusResearch blog.

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