I’m Amy Stapleton, author of the Virtual Agent Chat blog since 2013. This blog is focused on conversational artificial intelligence. I write about enterprise intelligent assistants, voice assistants, metabots, conversational robots, social robots, chatbots, and more. All views expressed in the blog are my own.
These days I post most of my content related to the intelligent assistance space on the Opus Research blog.
I also help companies design conversational user experiences that delight their customers. This work includes identifying the best technologies and authoring compelling content to foster engaging conversational experiences.